Refund Policy

Last updated September 25, 2025

REFUNDS

At Mittalmar, we are committed to providing our customers with the best possible service experience. If you are not satisfied, please review our refund policy below:

REFUND ELIGIBILITY

Free Trial
All subscription plans come with a 7-day free trial. You can cancel anytime during the trial period without being charged. No charges will occur unless the trial ends.

Monthly Subscriptions (Starter & Pro)
Monthly plans are non-refundable once the trial has ended and payment has been processed. Since users can explore all core features during the free trial, we do not issue refunds for monthly subscriptions.

Annual Subscriptions (Pro Annual)
Annual plans are refundable within 7 days after the trial ends and payment is processed, provided the account has not been used extensively. After this 7-day window, annual plans are non-refundable.

Renewals
Renewals (monthly or annual) are non-refundable unless canceled before the renewal date. If you forgot to cancel, please reach out to support within 7 days of renewal, and we’ll evaluate your case.

One-Time Purchases (Add-Ons, Features)
Refunds for one-time purchases are available within 7 days of purchase, provided the features or add-ons were not used.

HOW TO REQUEST A REFUND

Contact Support:
Email us at support@mittalmarhq.com with your subscription details and a brief explanation for the request.

Processing Time:
Refunds are processed within 7 business days after approval. Refunds will be issued to the original payment method.

NON-REFUNDABLE CASES

Refunds are not granted for:

  • Accounts suspended or terminated due to violation of our Terms of Service

  • Partial months of service (unless explicitly stated)

  • Services used extensively beyond the refund window

  • Promotional offers, discounts, or trial periods

ADDITIONAL NOTES

This refund policy applies only to purchases made directly through our website. If you subscribed via a third-party platform, their refund policies apply. Mittalmar reserves the right to update this policy at any time. Any changes will be communicated via our website.

For help, contact our support team at support@mittalmarhq.com.