Privacy Policy
Last updated June 11, 2026
This privacy notice for Estus AS (doing business as Mittalmar) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website, or any website of ours that links to this privacy notice
Install, enable, or use the Mittalmar Market Research Helper browser extension distributed through the Chrome Web Store
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@mittalmarhq.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We receive publicly available data from YouTube via the YouTube API to power our analytics features. See Section 6 for details.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. COOKIES AND TRACKING TECHNOLOGIES
3. HOW DO WE PROCESS YOUR INFORMATION?
4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7. HOW WE USE YOUTUBE API SERVICES
8. THE MITTALMAR BROWSER EXTENSION
9. HOW LONG DO WE KEEP YOUR INFORMATION?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
15. DO WE MAKE UPDATES TO THIS NOTICE?
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
email addresses
debit/credit card numbers
billing addresses
usernames
passwords
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by LemonSqueeezy. You may find their privacy notice link(s) here: https://www.lemonsqueezy.com/privacy
Social Media Login Data. We may provide you with the option to register with us using your Google account. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
2. COOKIES AND TRACKING TECHNOLOGIES
In Short: We use cookies and similar technologies to keep you signed in, to understand how Mittalmar is used, and to process payments.
Mittalmar uses cookies and similar technologies on your device to:
Keep you signed in to your account (authentication and session cookies);
Understand how visitors use our Services through Google Analytics (analytics cookies);
Process payments securely through LemonSqueezy (cookies set by LemonSqueezy on our checkout pages).
You can manage or disable cookies through your browser settings. Note that disabling cookies may prevent you from signing in to Mittalmar or completing a purchase. You can opt out of Google Analytics specifically at https://tools.google.com/dlpage/gaoptout.
We do not use cookies or similar technologies for advertising or cross-site tracking. The Mittalmar browser extension does not use cookies; see Section 8 for how it stores data locally on your device.
3. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS
YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
§ Send users information about special offers and discounts on our products and services
§ Analyze how our Services are used so we can improve them to engage and retain users
§ Understand how our users use our products and services so we can improve user experience
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
For investigations and fraud detection and prevention
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: You can sign in to Mittalmar using your Google account. When you do, we receive limited profile information from Google.
Mittalmar offers you the option to register and log in using your Google account. When you choose to sign in with Google, we receive certain profile information from Google: your name, email address, profile picture, and Google account identifier. We use this information only to create and authenticate your Mittalmar account and as otherwise described in this privacy notice.
Please note that we do not control, and are not responsible for, other uses of your personal information by Google. We recommend you review the Google Privacy Policy at https://policies.google.com/privacy to understand how Google collects, uses, and shares your personal information, and to manage your privacy preferences in your Google account settings.
Mittalmar uses the secure Google OAuth 2.0 protocol to authenticate users. When you log in, we only receive and store the cryptographically secure access and refresh tokens necessary to maintain your signed-in session. We do not have access to, nor do we store, your Google account password.
Mittalmar currently requests only the standard identity scopes required for sign-in: openid, email, and profile. We do not request access to your YouTube channel, YouTube Analytics, or any other Google service. If we add features in the future that require additional scopes, we will update this policy and request your explicit consent before any such scopes are granted.
The data obtained via Google OAuth 2.0 is used strictly to create, manage, and authenticate your Mittalmar account. We will only ever request the minimum scopes necessary to operate the features you actively use, and we will never request broader permissions than required.
You can disconnect your Google account and revoke Mittalmar's OAuth authentication permissions at any time by visiting your Google Security Settings page (https://security.google.com/settings/security/permissions).
Signing in with Google is separate from any future permission you may grant Mittalmar to access data from your YouTube channel, which is described in Section 7.
7. HOW WE USE YOUTUBE API SERVICES
In Short: Mittalmar uses YouTube API Services to provide creator research and analytics tools. We access publicly available YouTube data, and for certain features we may access data from your YouTube channel with your explicit consent.
Mittalmar is an API Client that uses YouTube API Services, including the YouTube Data API. Our use of YouTube API Services is governed by the YouTube Terms of Service (available at https://www.youtube.com/t/terms) and the Google Privacy Policy (available at https://policies.google.com/privacy). By using Mittalmar, you agree to be bound by the YouTube Terms of Service.
What YouTube data we access
Publicly available data. Mittalmar accesses publicly available data about YouTube videos and channels through the YouTube Data API to power features such as our Outlier Finder, Niche Finder, Tracked Channels, Collections, Title Formats library, and Thumbnail Formats library. This data includes information such as video titles, descriptions, thumbnails, view counts, like counts, video durations, upload dates, channel names, channel descriptions, subscriber counts, and similar metadata. We do not need your permission to access this data because it is publicly available on YouTube.
How we use YouTube data
We process YouTube data for the following purposes:
To display public videos and channels within research and discovery features, including search, filtering, and ranking by recency, popularity, and other characteristics;
To compute and display analytics metrics (including but not limited to Views Per Day, Outlier Ratio, and Engagement Ratio) that help creators understand performance and benchmark their content;
To organize public videos into user-curated Collections, themed Title Formats, and Thumbnail Formats libraries used for creative reference;
We do not sell, rent, or share any personal data or channel information obtained through the YouTube API Services with third-party advertisers, data brokers, or other commercial entities
Mittalmar does not use YouTube API data, including video metadata, thumbnails, channel information, or any derived data to train, develop, or improve machine learning or artificial intelligence models.
Computed metrics such as Views Per Day, Outlier Ratio, and Engagement Ratio are calculated by Mittalmar from YouTube data. These metrics are not provided by, endorsed by, or sourced from YouTube. We display them alongside the underlying YouTube data so that you can distinguish between the two.
How long we store YouTube data
For publicly available metadata such as video titles, channel names, video descriptions, and comment text, Mittalmar refreshes or deletes stored data within the timeframes required by YouTube's API Services policies.
For statistical data such as view counts, like counts, subscriber counts, and comment counts, Mittalmar may retain historical values for the period permitted under YouTube's API Services policies applicable to analytics use cases. This data is used to power historical trend analysis, growth charts, and rolling-window metrics.
Revoking Access to Your Data
You can revoke Mittalmar's access to your Google and YouTube data at any time via the Google Security Settings page at https://security.google.com/settings/security/permissions.
If you wish to have your stored YouTube channel data or metadata deleted from our systems completely, you may submit a request at any time by contacting us at contact@mittalmarhq.com, and we will purge the data within 30 days.
Contact
If you have questions or concerns about how Mittalmar accesses, uses, or stores YouTube data, you can contact us at contact@mittalmarhq.com.
8. THE MITTALMAR BROWSER EXTENSION
In Short: We offer an optional Chrome browser extension that adds Mittalmar features to YouTube pages. The extension reads minimal data from the YouTube pages you visit, sends only video and channel identifiers to our servers without any user identifier, and does not require or use authentication.
Mittalmar offers a browser extension, the Mittalmar Market Research Helper (the "Extension"), distributed through the Chrome Web Store. The Extension is optional and the rest of our Services is fully usable without it. Your use of the Extension is governed by this privacy notice in addition to the Chrome Web Store's policies and the YouTube Terms of Service.
Permissions the Extension requests
The Extension uses Chrome's Manifest V3 framework and requests only the following browser permissions:
contextMenus— to add Mittalmar items to the right-click menu on YouTube pagestabs— to open Mittalmar web pages in new tabs when you click Extension buttonsstorage— to cache lookup results locally and store your Extension preferences
The Extension's content scripts run only on https://*.youtube.com/*, which covers www.youtube.com. The Extension cannot read content from any other website and does not request the activeTab, identity, scripting, or any host permissions beyond YouTube.
What the Extension reads from YouTube pages
While you browse YouTube, the Extension reads only the minimum information needed to render its features:
Video identifiers parsed from thumbnail links on the page
Channel identifiers or handles parsed from the page URL, page metadata, or canonical link
The current page URL
The Extension does not read video titles, descriptions, view counts, thumbnails, comments, your YouTube account information, your watch history, your subscriptions, or any other personal information visible on YouTube. It does not read or transmit any YouTube cookies, session tokens, or signed-in account state.
Because the Extension processes the video grids that appear on the YouTube page you are viewing, the set of video identifiers it looks up may reflect content YouTube has personalized for you (for example, your signed-in homepage recommendations). These identifiers are sent without any user identifier and are not associated with you on our servers.
What the Extension sends to Mittalmar
The Extension makes anonymous, unauthenticated requests to the following Mittalmar endpoints:
https://api.mittalmarhq.com/checkIfOutlier— sent in the background for video thumbnails that appear on your screen, used to return public metrics (such as subscriber count, view count, and outlier ratio) and indicate whether to highlight the video. Each request contains only the video identifier; it includes no user identifier, no authentication token, and no cookies. Results are cached locally for 30 minutes so the same video is not looked up more than once in that window.https://api.mittalmarhq.com/resolveChannelHandle— sent only when you explicitly use the "View Channel in Mittalmar" context menu item. The request contains only the channel handle.
When you click an Extension button, badge, or context menu item, the Extension opens a Mittalmar web page in a new tab. Those navigations include utm_source=chrome_ext and utm_medium=referral parameters so we can measure how often Extension links are used.
The Extension does not call the YouTube Data API directly. Any YouTube API access we perform takes place on our backend and is described in Section 7.
The Extension does not send data to any third party. The only network destination it contacts is *.mittalmarhq.com. It does not include analytics, error reporting, or telemetry services.
What the Extension stores on your device
The Extension uses Chrome's extension storage to keep:
A short-lived cache of API responses keyed by video identifier, with a 30-minute time-to-live (
chrome.storage.local)Your Extension preferences, such as feature toggles and the minimum outlier ratio (
chrome.storage.sync)
The cache contains only public video metrics together with the video identifiers that have been looked up; it includes no user identifier and expires automatically. Preferences are non-sensitive configuration values. The Extension does not write to YouTube's cookies, localStorage, or IndexedDB.
Uninstalling the Extension
You can uninstall the Extension at any time through your browser's extension settings. When you uninstall, Chrome automatically clears the Extension's local and sync storage on that device. If you have Chrome sync enabled and the Extension remains installed on another device tied to your Chrome profile, your preferences may persist there until you also uninstall it.
Because the Extension transmits no user identifier to Mittalmar, there is no Extension-specific server-side data tied to you that we need to delete on uninstall.
9. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@mittalmarhq.com.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at contact@mittalmarhq.com.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Utah or Virginia, you are granted specific rights regarding access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
Category
Examples
Collected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
YES
B. Personal information as defined in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information
NO
C. Protected classification characteristics under state or federal law
Gender and date of birth
YES
D. Commercial information
Transaction information, purchase history, financial details, and payment information
YES
E. Biometric information
Fingerprints and voiceprints
NO
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
NO
G. Geolocation data
Device location
YES
H. Audio, electronic, visual, thermal, olfactory, or similar information
Images and audio, video or call recordings created in connection with our business activities
NO
I. Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
NO
J. Education Information
Student records and directory information
NO
K. Inferences drawn from collected personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
NO
L. Sensitive personal Information
NO
We will use and retain the collected personal information as needed to provide the Services or for:
Category A - As long as the user has an account with us
Category B - As long as the user has an account with us
Category C - As long as the user has an account with us
Category D - As long as the user has an account with us
Category G - As long as the user has an account with us
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
Learn about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
California Residents
California Civil Code Section 1798.83, also known as the "Shine The Light" law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines a "residents" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for a business purpose;
the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
the business or commercial purpose for collecting, selling, or sharing personal information; and
the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by submitting a data subject access request, by email at contact@mittalmarhq.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
Colorado Residents
This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
To submit a request to exercise these rights described above, please email contact@mittalmarhq.com or submit a data subject access request.
If we decline to take action regarding your request and you wish to appeal our decision, please email us at contact@mittalmarhq.com. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
Connecticut Residents
This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
To submit a request to exercise these rights described above, please email contact@mittalmarhq.com or submit a data subject access request.
If we decline to take action regarding your request and you wish to appeal our decision, please email us at contact@mittalmarhq.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
Utah Residents
This section applies only to Utah residents. Under the Utah Consumer Privacy Act (UCPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data
To submit a request to exercise these rights described above, please email contact@mittalmarhq.com or submit a data subject access request.
Virginia Residents
Under the Virginia Consumer Data Protection Act (VCDPA):
"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.
"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.
"Sale of personal data" means the exchange of personal data for monetary consideration.
If this definition of "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.
Your rights with respect to your personal data
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Exercise your rights provided under the Virginia VCDPA
You may contact us by email at contact@mittalmarhq.com or submit a data subject access request.
If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Verification process
We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at contact@mittalmarhq.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint.
14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.
Australia and New Zealand
We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).
This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.
If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:
offer you the products or services that you want
respond to or help with your requests
manage your account with us
confirm your identity and protect your account
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"
If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand's Privacy Principles to the Office of New Zealand Privacy Commissioner.
Republic of South Africa
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"
If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:
The Information Regulator (South Africa)
General enquiries: enquiries@inforegulator.org.za
Complaints (complete POPIA/PAIA form 5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za
15. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at contact@mittalmarhq.com or contact us by post at:
Estus AS
Stensberggata 29, 0170 Oslo
Norway
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.